First Class Hardware

  • State-of-Art datacenter
  • High IO (10k+ iops sustained) & Low Latency SAN utilizing enterprise grade hard drives in Raid DP
  • Deployed in pairs for real-time data replication

Managed Support

  • Container boot related issues
  • Investigating Network related issues
  • Hardware related issues
  • Issue with deployment of VPS
  • Investigation of any hacking attempts. Any findings and possible solutions will be reported.
  • Setup and re-installation of VPS
  • Core OS updates and patches
  • Container login issues
  • Reverse DNS setup (since we have the IPs control panel)
  • Installation and support of core software packages
  • Initial installation and basic firewall setup
  • WHMCS installation only

Additionally, with cPanel

  • Installation related
    • Initial installation
    • Initial service optimization
    • Assistance with version upgrade
    • Assistance with Repair of cPanel installation
    • Troubleshooting of automated update and/or backup creation task
  • Mail services
    • Upgrade/reinstall exim MTA
    • Upgrade/reinstall courier-imap POP3 and IMAP service
    • Install/upgrade/reinstall/uninstall SpamAssassin
    • Install/upgrade/reinstall/uninstall ClamAV antivirus
    • Troubleshoot and repair mail delivery problems (note: problems caused by 3rd party mail scanning, filtering, products are not supported, custom delivery rules or ACLs are not supported) Troubleshoot standard Horde,roundcube and Squirrelmail webmail clients
  • Web services
    • Apache web server recompilation
    • PHP upgrade or recompilation with additional options/modules directly supported by cPanel’s easyapache script
    • PHP configuration modification
    • ionCube installation/removal/upgrade
    • Zend Optimizer installation/removal/upgrade
    • eAccelerator installation/removal/upgrade
    • Troubleshoot and repair Apache/PHP installation and/or configuration (note: custom Apache configuration or modules are not supported)
  • Database Services(MySQL)
    • Upgrade MySQL version
    • Repair MySQL installation
    • Troubleshoot MySQL startup or connectivity issues
  • Nameservers or DNS service
    • Repair/reinstall named
    • Named configuration troubleshooting
  • FTP Service
    • Upgrade/reinstall proftpd or pure-ftpd FTP server
    • FTP service configuration troubleshooting (note: custom configuration rules or custom FTP server modules are not supported)

99.999% Guaranteed

  • Highly redudant SAN powered devices
  • 99.99% Guaranteed server uptime
  • 99.999% Guaranteed storage uptime

Powerful and Customizable Addons

  • WHM/cPanel
  • WHMCS
  • Free 1 Dedicated IP
  • Many more to come..

Summary Of Our Product

  • Server Hardware
    • Dell R610, Dual Intel Xeon 3.06GHz Six Core hyper threaded processors with 12M Cache
    • 72 GB RAM
    • 2x250GB Local HDD in RAID 1
    • Battery backed, RAID controller for all drives
    • Redundant Power, HVAC & Fire-Detection Systems
  • NetApp Device
    • FAS 3240
    • Enterprise grade service
    • 99.999% uptime
    • RAID DP
  • Software
    • CentOS 6 64-bit
    • Parallels Virtuozzo Containers (PVC) v4.7
  • Goodies And Other Info
    • SSH with full root access
    • Free 1 dedicated ip with every package
    • Automatic failovers
    • Full control over local firewall settings for your package