First Class Hardware
- State-of-Art datacenter
- High IO (10k+ iops sustained) & Low Latency SAN utilizing enterprise grade hard drives in Raid DP
- Deployed in pairs for real-time data replication
Managed Support
- Container boot related issues
- Investigating Network related issues
- Hardware related issues
- Issue with deployment of VPS
- Investigation of any hacking attempts. Any findings and possible solutions will be reported.
- Setup and re-installation of VPS
- Core OS updates and patches
- Container login issues
- Reverse DNS setup (since we have the IPs control panel)
- Installation and support of core software packages
- Initial installation and basic firewall setup
- WHMCS installation only
Additionally, with cPanel
- Installation related
- Initial installation
- Initial service optimization
- Assistance with version upgrade
- Assistance with Repair of cPanel installation
- Troubleshooting of automated update and/or backup creation task
- Mail services
- Upgrade/reinstall exim MTA
- Upgrade/reinstall courier-imap POP3 and IMAP service
- Install/upgrade/reinstall/uninstall SpamAssassin
- Install/upgrade/reinstall/uninstall ClamAV antivirus
- Troubleshoot and repair mail delivery problems (note: problems caused by 3rd party mail scanning, filtering, products are not supported, custom delivery rules or ACLs are not supported) Troubleshoot standard Horde,roundcube and Squirrelmail webmail clients
- Web services
- Apache web server recompilation
- PHP upgrade or recompilation with additional options/modules directly supported by cPanel’s easyapache script
- PHP configuration modification
- ionCube installation/removal/upgrade
- Zend Optimizer installation/removal/upgrade
- eAccelerator installation/removal/upgrade
- Troubleshoot and repair Apache/PHP installation and/or configuration (note: custom Apache configuration or modules are not supported)
- Database Services(MySQL)
- Upgrade MySQL version
- Repair MySQL installation
- Troubleshoot MySQL startup or connectivity issues
- Nameservers or DNS service
- Repair/reinstall named
- Named configuration troubleshooting
- FTP Service
- Upgrade/reinstall proftpd or pure-ftpd FTP server
- FTP service configuration troubleshooting (note: custom configuration rules or custom FTP server modules are not supported)
99.999% Guaranteed
- Highly redudant SAN powered devices
- 99.99% Guaranteed server uptime
- 99.999% Guaranteed storage uptime
Powerful and Customizable Addons
- WHM/cPanel
- WHMCS
- Free 1 Dedicated IP
- Many more to come..
Summary Of Our Product
- Server Hardware
- Dell R610, Dual Intel Xeon 3.06GHz Six Core hyper threaded processors with 12M Cache
- 72 GB RAM
- 2x250GB Local HDD in RAID 1
- Battery backed, RAID controller for all drives
- Redundant Power, HVAC & Fire-Detection Systems
- NetApp Device
- FAS 3240
- Enterprise grade service
- 99.999% uptime
- RAID DP
- Software
- CentOS 6 64-bit
- Parallels Virtuozzo Containers (PVC) v4.7
- Goodies And Other Info
- SSH with full root access
- Free 1 dedicated ip with every package
- Automatic failovers
- Full control over local firewall settings for your package